How Does Virtual Receptionists Compare To Others thumbnail

How Does Virtual Receptionists Compare To Others

Published Jul 05, 24
6 min read


Very advised. We used this service for several years. Very expert, easy to use and take care of would suggest without doubt. The solution given by OfficeHQ is specialist. The backend system is instinctive and satisfies our business requirement for overflow calls. Most importantly the operators are based in Australia. I would certainly advise any type of small company searching for an online reception to consider the service provided by OfficeHQ.

As a tiny business, every brand-new company lead counts. In operation OfficeHQ, we're positive that not one of our beneficial leads will certainly be missed despite the moment of day. We love the versatile solution offering and discover it to be an affordable means to provide 24/7 function to our clients.

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Would certainly advise them to others. We've partnered with OfficeHQ to use our customers friendly assistants to manage our telephone calls when our team are hectic, as an actual person is a lot better to talk with than voicemail we locate! We utilize their service for specific job sales lines, the office line and mobiles when we remain in meetings or onsite predominantly.

They happily and skillfully dealt with a lot of my telephone calls when we were a little short-staffed. Wonderful service. Thanks. We have been using OfficeHQ for a variety of years currently. Their service and dependability is literally foolproof. In our capacity of a health care company, having all unanswered calls received as messages in real-time as emails is vital.

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Highly tailored, versatile to suit our service needs. Well worth it! In the start-up phase for my regulation technique, I went with a digital reception solution to avoid the overheads of a permanent assistant. There was some first uneasiness around whether the configuration would be smooth and whether a high standard of phone call experience for my customers might be maintained, but it's been fine.

OfficeHQ have actually made a greatly positive difference to our company for the past 18 months. They additionally offer your service with a telephone number and are excellent for legimitising virtual/online organizations (and certainly others too). I very recommend them should you need a part-time reception source. As a tiny and nimble group, we do not have capacity to manage brand-new lead telephone call on a routine basis.

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Calls are answered by pleasant, well-spoken digital assistants and we receive prompt emails containing the new phone call information. Has been extremely helpful for our small organization especially with staff taking leave or when they are off ill.

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No hassles and extremely simple to take care of. Our organization runs an extremely hectic call centre and we make use of OfficeHQ for call centre overflow to take those phone calls we're unable to instantly deal with. This totals up to over 15,000 telephone calls per year that OfficeHQ deals with on our behalf. We've found the solution to be absolutely seamless with all telephone calls being responded to on a very prompt basis with instantaneous messaging and real-time coverage.

What can I state this company is brilliant. The process of establishing our firms was so easy and the customer solution is amazing. Thanks Ingrid for all your help, you have been amazing. I would extremely suggest this company. Having actually used your service continually for 15 years (since 2007), OfficeHQ has truly set the standard for this market.

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Price-wise: nothing else service out there comes close! Not a single cost increase throughout all this time. Discuss taking a solution for approved it truly does not obtain any type of much better than this. Thanks for the years and years of high quality service you have given my company. 100% recommended a fantastic service and super-friendly personnel.

Consumers typically qualify our service by calling us before they reserve, so it is sales crucial that our phone is always responded to expertly and quickly. OfficeHQ does that for us when we are remote to the workplace.

That lastly never took place, as the solution from the operatives in this firm have actually been so excellent that they have practically entered into the FireCrunch group. The practically immediate relay of customer telephone calls by email and message to our area operatives allows us to respond to consumer enquiries immediately, plus the form system developed enables direct loading to the FireCrunch CRM with no handbook transfer needed by FireCrunch.

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I involved with OfficeHQ when I started my professional services firm in March 2008. I might be anywhere in the globe and be certain an actual individual would certainly be there to take a call from a customer.

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I extremely suggest OfficeHQ. As I move right into retirement, I am very happy for the support from the team at OfficeHQ.

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We have been making use of OfficeHQ for over one decade and it's such a bonus to be devoid of staffing frustrations, such as when they employ sick. With OfficeHQ as part of our team, there is constantly a person offered to answer calls. OfficeHQ makes sure contact us to HR National are responded to 24 hours a day, 365 days a year.

I have been exceptionally satisfied with their service over the previous 18 months. We are an extremely busy realty company that requires fast and reliable service for all of our phone calls. From taking residential or commercial property queries, to supplying details about "open for assessments" to buyers, OfficeHQ has had us covered.

Highly suggest this service! OfficeHQ offers us the capacity to do what we do best, both in the facility and off-site. We're assured in knowing we'll never ever miss a vital telephone call or possible consultation, all for a fraction of the cost of having our own receptionist. I have actually just recently opened up a new physio facility and the group at OfficeHQ have been absolutely nothing however excellent to manage.

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I very advise their solutions! I can not rate OfficeHQ and their service highly enough. Exceptionally friendly, specialist and easy to interact with on the move. We have been collaborating with OfficeHQ for over 8 years. We just like their service. It has been the ideal financial organization decision we have actually made! We conserve 93% of a receptionist wage every year! We are no much longer disrupted with calls, clients' information are taken precisely then you can choose email or SMS notification.

This is the best method to systemise your service so you can proceed with what you do best in your service. We are raving followers! Well done OfficeHQ, we would be lost without you! Stop Sound Windows has been utilizing OfficeHQ for many years. It gives us with the satisfaction that our consumers will certainly constantly be speaking with an individual, not a machine.